Well they were prompt, probably because an automated system created their response and sent it out. I doubt a real person actually looked at anything.
Their response:
Hello Joe,Thank you for your appeal. After receiving your response, we re-reviewed your account data thoroughly. We have reconfirmed that invalid clicks were generated on the ads on your site inviolation of our Terms and Conditions and program policies.And they then repeated a bunch of text that looks like it comes from a template because it was in the previous email they sent me. They didn't really explain anything did they! I informed them that i did not violate their rules intentionally. People were just clicking on the ads for some reason!
Let me try to explain it another way. You tell me if i'm wrong. Your comments would be appreciated.
What if i went to a random site every other day for a couple of weeks and clicked on some ads a few times. Should the owner of the site be punished or have their account cancelled without explaination?I don't think so......
Oh well, that's life i guess! It's not always fair!